Returns & Exchanges

At THD Shoppe, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Please ensure all original tags are attached and the garment remains in its original, unwashed condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing